The Postal Customer Council (PCC) network has been improving the working relationship between the Postal Service™ and its customers for more than 40 years. On a national and local level, PCCs work to continually improve communication between postal customers and local postal managers.
The Postal Customer Council network provides a forum for mailers to discuss and resolve local mailing issues with their local postmaster. The PCC also serves as an avenue for its members to exchange ideas and suggestions on new Postal Service products and services, improving service and understanding mailers' needs.
Via regular meetings and events, members are provided an opportunity to interact with each other and local postal managers to discuss pertinent topics and issues.